Responsibilities
· Provide support on network infrastructure and desktops.
· Software and Hardware installation.
· MS AD – Exchange, SAP administration.
· Sizing, capacity planning and performance tuning.
· Backup and recovery administration.
· Provide technical support to the business units including non-office hours when required.
· Software and Hardware procurement.
· Price and service management for suppliers. Assure that IT maintenance procedure are implemented in every Store