1. Training for BA - Plan yearly programming and develop fresh training course - Plan a training of new product - New BA basic training - BA field training - Arrange training materials required from Brand - Prepare documents for communication and translate all the training module - Supply information of product and competitors from counter and report it - Develop sales talk to improve BA’s sales skills
2. Supervising for BA - Plan field coaching and manage BAs - Close communication to motivate BAs to offer customers, their best services - BA Evaluation (Mystery shop results analyzed and action plan proposed to BM and follow up) - Responsible for BA hiring and rotation
3. Complaint handling - Settle and manage the customer’s complaint - Give clear guidelines for complaints and training for claim handling know-how
4. Training - Attend brain storming for training module - Conducting training for Cosmetic brand BA - Induction training
근무지 Location
서울
처우조건 Condition
채용시협의
Skills and Experience Required
학력 Education
전문대졸이상
경력 Career
- 경력 년차 : 6년 미만
- 경력사항 : 동종업계(DF or Local Cosmetics Brand)등 유관 업종 Training 경력자 / Make-up Brand Training 경력 필수
- 외국어 : 영어(Intermediate 이상) ⇒ 본사 교육자료를 토대로 교육을 실시하고, 각종 Brand교육에 참여하여야 하는 관계로 일정 수준(중급) 영어능력 요구