- Support Sales in sales
activity,
regarding technical and not commercial aspects and proposal of best
solutions for customer needs
- Ensure full
comprehension of customer not commercial needs, translating them in in clear
product specifications and target setting to be delivered to Platform and
Engineering
- Prepare and present to customers documentation about
product features during the business acquisition phase and as technical annexes to the commercial
offer
- Act as technical
Interface with the customer during the product lifecycle (e.g. working with
customer to ensure timely design freeze, application sign off, master
engine sign off, performance after sales …), collecting issues to be
discussed / solved with platform team, driving priorities and
ensuring client satisfaction
- Interact with functions (Platform, Product
Engineering, Quality, Plant, …) in order to transfer customer requirements and identify configurations and collect
relevant documentation to be shared
with customer
- Agree and manage the
program planning with the customer (in terms of RASIC and program
tracking), identifying weak signals of issues at customer end and report
internally to plan countermeasures
- Sponsor off-the-shelf
(“pivot”) products and
support dealers for the configuration of best pivot solutions for
client needs
- Cooperate with regional
customization teams (Product Engineering) to address fitting needs of local
clients with regional engineering capabilities
- Participate to
platform teams either
directly or through the Customer Management central function, to represent
regional customers and programs, and to ensure customer satisfaction and
timely program ution
- Track client product requests
and on-going programs status with the platform team pushing for deadlines and
timely completion of platform evaluations
- Support platform /
program profitability with
a focus on its customers (e.g. customer satisfaction based on needs
fulfillment, product modifications, …)
- Collect client
feedback about product and development process and provide it to organization
(e.g. marketing, …)
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- 근무지 Location
-
서울 가산디지털
- 처우조건 Condition
-
채용시협의
Skills and Experience Required
- 학력 Education
-
대졸이상
- 경력 Career
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- 특기사항 Etc
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