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EverBrain is a Strategy of Your Life

CONSULTANT
in charge

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010-3690-8044

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CRM Executive

JOB INFORMATION

ȸ»ç¼Ò°³ Company
Foreign Luxury Jewelry Brand
Á÷±Þ/Á÷Ã¥ Position
»ç¿ø´ë¸®±Þ 
´ã´ç¾÷¹« Work

the position is accountable for supporting overall retail operations.

¡¤        Support Retail Manager and General Manager in the development of the Customer data analysis and Utilization, Managing Store Event, Handling Customer service and After Service.

¡¤        Provide weekly & Monthly CRM data capture rate with store and all functions.

¡¤        Plan & Execute the pre-and post- in store event.

¡¤        Reporting Customer traffic & Market trends update and analysis on competitor¡¯s project specially in-store event.

¡¤        Collecting and Reporting sales strategy plan from stores on a monthly basis.

¡¤        Managing in boutique¡¯s event and communicate with boutique staff and coordinate subsequent necessary support.

¡¤        Plan & Execute CRM programs with promotions. (i.e., Department store promotion)

¡¤        Journeys to enhance customer experience.

¡¤        Brand Image Management: Monitor & Follow up for counterfeit and/or trademark related issues and/or reports.

¡¤        Customer Service Management: Monitor & Follow-up customers' claims and effectively communicate with relevant parties (Customer insurance, Product, CCC, Dept. stores etc.).

¡¤        After Service Management: Managing After Service progress and handling.

¡¤        Ad hoc tasks or projects as assigned.

±Ù¹«Áö Location
Seoul, Korea 
ó¿ìÁ¶°Ç Condition
Negotiable(Pls. outline your current salary package and expectations.

Skills and Experience Required

Çз Education
BA / BS degree or equivalent required
°æ·Â Career
3³â ~ 5³â
Experience in luxury retail industry. (Preferred)

Required Competencies

¡¤        Ability to plan, manage multi tasks simultaneously with superior time-management skills.

¡¤        Interpersonal and problem-solving skills.

¡¤        Excellent communication skills to fit with all internal departments and clients.

¡¤        Proficiency in written and spoken English language.

¡¤        Advanced knowledge of MS office software.

Ư±â»çÇ× Etc
Reporting to Retail Manager 

JOB APPLY

Consultant
±èÈñÁ¤
Inquire TEL.
010-3690-8044
Submit via Email
joy@everbrain.com
Á¢¼ö¹æ¹ý Apply Method
Application On Line